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Terms and Conditions of Sale - Diesel Tuning UK LTD

When purchasing a unit from Diesel Tuning UK Ltd you are agreeing to these conditions:

  1. The units remain the Property of Diesel Tuning UK LTD til payment has been made in full.
  2. All DTUK® Systems carry a non transferable 3-year Warranty.
  3. Warranties are void if units are found faulty from water damage or incorrect installation or over adjustment.
  4. All fitting instructions are supplied as a guide only, Diesel Tuning UK LTD will not be held responsible for any damages caused during fitment.
  5. If units are found to be faulty within the warranty period, the original unit must be returned to Diesel Tuning UK LTD for repair. If a unit is found to be un-repairable, a new one will be issued.
  6. Please allow up to 10 working days for delivery.
  7. Bhp & Torque figures cannot be guaranteed to be exactly the same as stated on our website or any literature produced by Diesel Tuning UK LTD but should be similar.
  8. You should inform your insurance company if you modify your vehicle in any way.
  9. All DTUK® Diesel Tuning Systems are programmed to order with software for the customer's specific vehicle, and are therefore excluded from the distance selling regulations.
  10. You must contact us before returning any items to us to obtain a returns reference number, without this we will not accept any returns.
  11. If we agree to accept a return within the first 14 days (7 days for Trade Sales) from purchase/invoice date for a system which was supplied correctly but is no longer required, we will charge an administration/restocking fee of £25 plus vat for all DTUK systems (excluding CRD-T and CRD-P systems which attract a £40 plus vat charge) The remainder will be refunded to your credit card/paypal account within 28 days.
  12. If a unit is returned to us and found to be faulty within the first 14 days from purchase/invoice date a replacement system will be issued or a full refund minus postage costs will be offered.
  13. The product must be properly packed and include a copy of the original invoice.
  14. The customer will be responsible for the cost of returning all goods at all times.
  15. In all instances, any item returned outside of 14 days from invoice/purchase date will not be accepted.
  16. While fuel savings are common with our systems they do depend on your individual driving style and therefore cannot be guaranteed.

Any further costs are your responsibility.

If you have any problems at all then please contact us.

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